Shipping Policy
Thank you for shopping at Level Up Graphics. We are committed to ensuring a smooth and satisfactory experience for our customers. Below is our shipping policy:
- Order Processing:
- Orders are typically processed within 5-7 business days. Processing times may vary during high demand periods.
- Domestic Shipping:
- We offer shipping across the US. Shipping . Costs are calculated based on the weight and dimensions of your order and the delivery location.
- Standard delivery time is 3-4 business days, depending on your location.
- Shipping Carriers:
- We use UPS and USPS for shipping our products. You will receive a tracking number once your order is dispatched.
- Shipping Confirmation and Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number to track your order.
- Delivery Issues:
- If you encounter any issues with delivery, such as non-receipt of your order, please contact us immediately at lugraphics@levelup-graphics.com
- Â Level Up Graphics is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
- Address Changes:
- We cannot change the shipping address once an order has been processed. Please ensure your address is correct when placing your order.
- Damaged or Defective Items:
- In the rare event that a product arrives damaged or defective, please contact us immediately for assistance.
- Customer Service:
- For any questions or concerns regarding your order or shipping, please contact our customer service team at lugraphics@levelup-graphics.com.
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 We reserve the right to modify this shipping policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.Â