Shipping Policy

Thank you for shopping at Level Up Graphics. We are committed to ensuring a smooth and satisfactory experience for our customers. Below is our shipping policy:

  1. Order Processing:
  • Orders are typically processed within 5-7 business days. Processing times may vary during high demand periods.
  1. Domestic Shipping:
  • We offer shipping across the US. Shipping . Costs are calculated based on the weight and dimensions of your order and the delivery location.
  • Standard delivery time is 3-4 business days, depending on your location.
  1. Shipping Carriers:
  • We use UPS and USPS for shipping our products. You will receive a tracking number once your order is dispatched.
  1. Shipping Confirmation and Tracking:
  • Once your order is shipped, you will receive a confirmation email with a tracking number to track your order.
  1. Delivery Issues:
  • If you encounter any issues with delivery, such as non-receipt of your order, please contact us immediately at lugraphics@levelup-graphics.com
  •  Level Up Graphics is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
  1. Address Changes:
  • We cannot change the shipping address once an order has been processed. Please ensure your address is correct when placing your order.
  1. Damaged or Defective Items:
  • In the rare event that a product arrives damaged or defective, please contact us immediately for assistance.
  1. Customer Service:
  • For any questions or concerns regarding your order or shipping, please contact our customer service team at lugraphics@levelup-graphics.com.

 

 We reserve the right to modify this shipping policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.Â